Terms & Conditions

Effective Date: May 1st, 2025
Website: www.drinkzalud.com
Company: ZALUD GmbH, Piusstr. 33, 50823 Cologne, Germany

1. Scope

These Terms & Conditions govern all use of our website and any online purchase of alcoholic beverages made through our platform.
By accessing this site or placing an order, you agree to these Terms.

2. Age Verification

Our products are alcoholic beverages and not intended for individuals below the legal drinking age in their country.
By accessing this site or purchasing from us, you confirm you are at least 18 years old (or older as per local law).
We reserve the right to request valid age verification before processing or delivering any order.

3. Alcohol Sales Regulation

As a seller of alcohol within the European Union:

We comply with all applicable German and EU laws regarding alcohol sale and advertising.
We do not sell to minors or promote irresponsible drinking.
All orders are shipped in line with alcohol transport regulations.

4. Orders & Online Purchases

Orders can be placed through our website, subject to stock availability.
Once submitted, you will receive an email confirming receipt of your order.
A sales contract is established once we accept and confirm your order.
We reserve the right to reject or cancel any order at our discretion.

5. Prices & Payment

All prices are in Euros (€) and include applicable VAT.
Payments are accepted via supported online methods (e.g., credit/debit cards, PayPal).
Your payment must be successfully authorized before order dispatch.

6. Shipping & Delivery

Delivery is available in selected countries.
Estimated delivery times are provided but not guaranteed.
We are not liable for delays due to customs, courier issues, or force majeure events.

7. Returns & Refunds

Due to the nature of the product (alcohol), returns are accepted only for defective or damaged items.
You must notify us within 7 days of delivery.
Refunds will be processed once returned goods are inspected and approved.

8. Liability

We are not liable for:

Improper or excessive use of the product.
Delivery failures due to incorrect shipping details or recipient unavailability.
Issues caused by third-party platforms (e.g., payment processors, shipping carriers).

9. Intellectual Property

All website content (text, images, trademarks) is the property of ZALUD GmbH or its licensors.
You may not copy, reproduce, or use any material without prior written consent.

10. Governing Law & Jurisdiction

These Terms are governed by the laws of Germany.
Any legal disputes shall be resolved in German courts, unless otherwise required by mandatory consumer protection law.

11. Contact Us

For any questions or concerns, feel free to reach out:

Email: info@drinkzalud.com
Address: ZALUD GmbH, Piusstr. 33, 50823 Cologne, Germany